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The Essential Role of Training in Quality Assisted Living Care

When it comes to finding the right assisted living and memory care facility for our loved ones, nothing matters more than ensuring they receive genuine, compassionate, and skilled care. At Mercy House, we understand that exceptional care begins with comprehensive training – it’s the foundation upon which we build our promise of superior service.

Our approach to training goes far beyond simply meeting state requirements; it’s about creating an environment where both our residents and staff can thrive. Every team member at Mercy House not only meets but exceeds all state-required training and Continuing Education Units (CEUs). This commitment to ongoing education ensures our staff stays current with the latest best practices in assisted living and memory care.

But we don’t stop at formal education…

Our comprehensive training program includes:

  • State-mandated courses and certifications
  • Ongoing Continuing Education Units (CEUs)
  • Hands-on, practical training
  • Specialized memory care instruction
  • Regular skill assessments and updates

What sets Mercy House apart is our thorough screening process and commitment to on-the-job training. We carefully select team members who demonstrate not just technical capability, but also the essential qualities of empathy, patience, and dedication. This careful selection process, combined with our robust training program, ensures that every staff member is fully equipped to provide safe, effective, and compassionate care.

Investing in Our Staff and Our Care

Training at Mercy House isn’t just a box to check. It’s a continuous journey of improvement and growth. By investing in our staff’s development, we’re investing in the comfort and well-being of our residents. This commitment creates an atmosphere of warmth and respect where every resident truly feels at home.

When you choose Mercy House for your loved one’s care, you can rest assured knowing they’re in the hands of well-trained, compassionate professionals who are dedicated to providing the highest quality of assisted living and memory care services.

Keith

“Now we rest easy knowing our mom is well cared for.”

Mom has Alzheimer’s, and my stepdad’s declining health meant he could no...
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Keith

“Now we rest easy knowing our mom is well cared for.”

Mom has Alzheimer’s, and my stepdad’s declining health meant he could no longer care for her in their home. Once we moved her to Mercy House, the doctors saw her health improve to the point it was two years earlier. Now my brother and I rest easy knowing ourmom is happy and well cared for.
Keith
Keith
Anna

“It was an easy transition and we’ve never looked back.”

Mom was not getting the care she needed in the nursing home. So...
...Read More
Anna

“It was an easy transition and we’ve never looked back.”

Mom was not getting the care she needed in the nursing home. So we moved her to Mercy House. It was an easy transition and we’ve never looked back. Today, even in her final days, she’s a different person! She’s happy. She’s not alone. And she’s well cared for.
Anna
Anna
Thea

“I’m so grateful I found Mercy House. They really rescued me.”

Our family just couldn’t handle Mom’s dementia at home anymore. I...
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Thea

“I’m so grateful I found Mercy House. They really rescued me.”

Our family just couldn’t handle Mom’s dementia at home anymore. I wanted her to live out her final days in a real home, surrounded 24/7 by loving caregivers that felt like an extension of our own family. I found all of that, and more, at Mercy House. They really rescued me.
Thea
Thea